Anne Delina Wozniak — Desktop & Endpoint Support Lead

Why Work With Me

Slide 1 — The Hook

I don't just solve problems.
I build the people who solve them.

Desktop & Endpoint Support Lead. 16+ years keeping people productive on the devices they actually use — with hands-on AI enablement experience layered on top.

annedelinawozniak.com

Slide 2 — The Numbers

16+

Years in IT

500+

End Users Supported

$380K

Recovered in One Audit

One mission across all of it: make technology work for people, not the other way around. That doesn't change whether I'm supporting a help desk or enabling an AI rollout.

Results, not claims

Slide 3 — The Difference

Most trainers explain the tool.
I explain why it matters to you.

That's the difference between a demo and adoption. Between a completed training and a changed workflow. I've spent 16+ years on that gap and I know how to close it.

For teams that need real adoption

Slide 4 — The Stack

The tools.
And the instinct to use them right.

Microsoft 365

Intune

Jamf

Okta

ServiceNow

Google Cloud AI

+ 16 years knowing which tool fits which person

Certified. Experienced. Fluent in the language your team actually speaks.

Google Cloud AI Leader · M365 Fundamentals

Slide 5 — The AI Angle

People don't fear the tool.
They fear feeling stupid.

I've watched it happen with Windows upgrades, iPhone deployments, and now AI. The technology is never the problem. The gap between capability and confidence is the problem. That's exactly what I fix.

AI Enablement · Human-Centered Learning

Slide 6 — Call to Action

Ready to build a team that
actually uses AI?

Hiring for Desktop & Endpoint Support? I keep 150+ users productive and your fleet compliant.

Building toward AI Adoption work? Let's talk about where that's headed.

anne@annedelinawozniak.com

annedelinawozniak.com

Let's talk

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What I do

Case Studies

Sample Case Studies

Projects

Things I have Built

Training Examples.

I will provide examples of how I can teach AI and software through a dedicated approach, meeting you where you are and creating training tailored to your needs.

Inspiration Blog

Fun quotes, bible reflections, and stories that inspire me.

Visit the blog

My Skills

Endpoint & SaaS Administration

Technical Troubleshooting & Tier 1-3 Support

Microsoft 365 Fundamentals

IT Project Management

Process Improvement & UAT Support

Stakeholder Communication & Documentation

Low-Code Platform Management Implementation

UX Design (Parsons Certificate)

Adobe Creative Cloud

Google AI Fundamentals (Coursera)

AI Advantage Bootcamp Certified

AI Adoption Training & Change Management

Copilot Studio & M365 Deployment

Google Gemini

ChatGPT

Claude

Portfolio

Case Studies and Use Cases

Real-world examples of problems solved.

Inspirational Blog

Quotes, reflections, and stories that inspire.

Motivational Quotes / Bible Verses

Words that lift you up and keep you grounded.

Computer Training

Hands-on training tailored to how you learn.

Get in Touch

Let's Talk

Interested in AI enablement, a collaboration, or just want to connect? Send a message and I'll get back to you within one business day.